Customer Service Representative
📍 Surulere, Lagos
Full-time
🟡 70% complete
Description
Hiring: Customer Service Representative
📍 Surulere, Lagos
Salary: ₦150,000/Month
Apply: fidasconsults@gmail.com
Requirements
Requirements
• Minimum of 2–3 years' experience in customer service, order processing, or a similar role
• Excellent written and verbal communication skills
• Proficiency in WhatsApp Business, Microsoft Office, and Google Workspace
• Strong customer service, problem-solving, and organizational skills
• Ability to multitask and work under pressure
Responsibilities
Responsibilities
• Respond to customer inquiries across multiple channels
• Follow up on deliveries and ensure customer satisfaction
• Resolve customer complaints promptly
• Maintain accurate customer and order records
• Prepare customer service reports and track complaint trends
Skills
Microsoft