HIRING: Ticketing, Reservation & Tour Package Officer
๐ Abuja
Full-time
๐ก 60% complete
Description
๐จ HIRING: Ticketing, Reservation & Tour Package Officer
Location: Abuja
Employment Type: Full-time
Salary: Competitive
Application Deadline: 15th September, 2026.
About the Role
BT&T, a leading IATA-accredited travel management company, is seeking Ticketing, Reservation & Tour Package Officers to manage airline reservations and ticketing, provide exceptional customer service, prepare travel quotations and itineraries, and support the company's tour package operations.
Key Responsibilities
* Handle flight reservations, ticket issuance, rebooking, cancellations, and refunds.
* Source, calculate, and quote airfares for corporate and individual clients.
* Use GDS platforms such as Amadeus, Sabre, and Galileo/Worldspan to search and compare flight schedules, fares, and availability.
* Prepare daily transaction reports and maintain accurate records.
* Ensure compliance with airline fare rules, ticketing policies, and industry procedures.
* Respond promptly and professionally to customer enquiries.
* Build relationships with tour operators and travel partners.
* Source and secure tailored tour packages that meet customer needs.
Requirements
* Bachelor's Degree or HND (minimum Second-Class Lower/Lower Credit).
* 2โ3 years' experience in airline ticketing, reservations, or travel agency operations.
* Hands-on experience with Amadeus or other GDS platforms.
* Strong knowledge of airline fare rules, routes, and ticketing procedures.
* Excellent customer service, communication, negotiation, and organizational skills.
* Proficiency in Microsoft Office, especially Excel.
* Strong attention to detail and ability to work under pressure.
How to Apply
Interested and qualified candidates should send their CV and Cover Letter to BTTCareers@gmail.com using "Application for Ticketing, Reservation & Tour Package Officer" as the subject of the email.
Skills
Excel
Microsoft